SUMMARY ↠ The SPEED of Trust: The One Thing that Changes Everything

CHARACTERS The SPEED of Trust: The One Thing that Changes Everything

From Stephen R Covey's eldest son comes a revolutionary new path towards productivity and satisfaction Trust says Stephen MR Covey is the very basis of the new global economy and he shows how trust—and the speed at which it is established with clients employees and con Stephen MR Covey the son was head of training for his father's company

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The SPEED of Trust: The One Thing that Changes Everything

Stituents —is the essential ingredient for any high–performance successful organization For business leaders and public figures in any arena The Speed of Trust offers an unprecedented and eminently practical look at exactly how trust functions in our every transaction This book makes a lot of common sense Productivity in the workplace is Seasons in the Sun public figures in any arena The Speed of Trust offers an unprecedented and eminently Dark Fever practical look at exactly how trust functions in our every transaction This book makes a lot of common sense Productivity in the workplace is

Stephen M.R. Covey ☆ 9 SUMMARY

And relationship—from the most personal to the broadest most indirect interaction—and how to establish trust immediately so that you and your organization can forego the time–killing bureaucratic check–and–balance processes so often deployed in lieu of actual trus In the last few weeks I've been traveling uite a lot—Brazil Macedonia


10 thoughts on “The SPEED of Trust: The One Thing that Changes Everything

  1. says:

    Stephen MR Covey the son was head of training for his father's company The book is needlessly long and I didn't need to be sold on the value of trust which is why the book is so long hence why the 3 star rating Long sections of the book are very general and boring and I kept thinking how the book could have been netted down I recommend the book recommend skimming the boring examples and felt that along with the Economics of Trust all that a reader needs on the important subject of trust The practical advice Trust includes five waves of trust self trust based on the principle of credibility relationship trust based on the principle of proper behavior organizational trust based on the principle of alignment market trust based on the principle of reputation and societal trust based on the principle of contribution Most of the book is taken up with examining those five waves and their underlying principles He makes the point that trust is comprised of two basic elements essentially character and competency The core of the book is in the 13 behaviors that have been shown research wise to establish trust talk straight demonstrate respect create transparency right wrongs show loyalty get better confront reality clarify expectations practice accountability listen first keep commitments and extend trust He applies the concept of emotional bank accounts from his father's book to explain that a deposit for one person may be a withdrawal for another Each section of the book comes with ways to check on your performance and to create plans for improvement


  2. says:

    The bulk of this short book might be characterized as moral philosophy 101 It will be informative for moral imbeciles and those many by the measure of apparent business ethics who don't believe that personal and business ethics have any connection It's a basic outline of how to extend and create trust and how to reciprocate when you receive it Formulaic pop psychologyThe value of the book for me was in the first chapter It makes the case for trust as a business value that high trust increases speed and decreases cost Covey gives the example of the acuisition of a 20 billion dollar business from Walmart by Warren Buffett done in a two hour meeting and with complete legal approval in less than a month as a demonstration of just what a difference trust can make On the reverse side he points out the increased cost and inconvenience of air travel since 911 as an object lesson in the costs and penalties of reduced trustI remember when we started O'Reilly's publishing business We would take orders on the phone tell people to send us a check and send out the books immediately without waiting to receive payment We did get stiffed a few times but overall it was a good planToday we offer our ebooks without DRM for the same reason we trust our users not to screw us It's good business Interestingly I first heard about this book from Dave Wennergren the CIO of the Department of Defense It's an idea that really resonates here for government and it's one that I've been passing on in my talks about gov 20In that regard there's a great uote about Craigslist in the latest issue of Wired“If most people are good and their needs are simple all you have to do to serve them well is build a minimal infrastructure allowing them to get together and work things out for themselves Any additional features are almost certainly superfluous and could even be damaging” Gary Wolf Wired Magazine Sept 2009Even though I gave this book only three stars it's worth reading for the first chapter


  3. says:

    This phenomenal book has been out less than a year but I thought it just as good if not a better read than 7 Habits written by his father This book so perfectly describes trust breaks it down and shows how relevant it is in business home and all other arenas of life


  4. says:

    There's a certain formula to these business guru books checklist of improved ways of working 4 cores and 13 behaviours check strained acronyms TASKS check a pseudo scientific formula leading to a spuriously calculated buzzphrase trust tax check an overarching theme 5 waves of trust check and usually a magic uadrant style diagram of some sort Smart Trust check many supportive personal examples from career and family definitely checkAs will be apparent from that list this book ticks all of those and as a result seems a little over familiar Having said that there's nothing actually wrong with the central concepts they're all laudable and sensible ideas though presented rather repetitively once you get to the third 'wave' you can pretty confidently predict everything you're going to read next At the same time the ideas aren't exactly rocket science either most of the behaviours and attitudes promoted here should be the normal way of thinking and working for any decent honest personSo there's not much that's revelatory here but the content is still worthwhile probably mostly of benefit for any business leader who is struggling with engagement with hisher staff or peers and can't understand why However I can't help but think that this 320 page book would make a decent 10 slide presentation; it's certainly not as vacuous and patronising as something like Who moved my cheese? but there is an awful lot of paddingOverall I'd look for a summary or look at the author's website and skip the book


  5. says:

    This book makes a lot of common sense Productivity in the workplace is indeed based on trust If you are not trusted by your boss he will check or will let your colleague check your work However the book did not talk much about how to re gain trust which can easily be lost in the day to day office environment Everyone starts with a clean slate with favorable that’s why we are hired in the first place trust index However even if we always work diligently there will always come a time when we commit mistakes So I guess that the book could have been effective if there is a portion on how to deal with boss who nitpick errors and how to re gain lost trust


  6. says:

    This has to be one of the lamest books I've ever read mostly because I can see corporations across America eating it up I'm reading it for a Leadership Training class at present The CORE argument of of the book is that one must increase trust with others in order to make relationships and work efficient and cost effective I bet this book is handed out for free to employees businesses like it so much Ultimately the book reads like a tea party opus The book has some silly statements that really irk me 1 Unions show the lack of trust between corporations and employees No unions reveal that employees have been underpaid and underappreciated for their work for over 100 years Unions work to solve trust issues by making sure people come to the bargaining table with euity 2 Sarbanes Oxley wastes time of Corporations because if we trusted them we would not have to take all the time needed to fill reuirements No corporations flagrantly disobey laws and imbuing public trust in them will not forestall corporations like Enron from taking money and not reporting correctly Our recent financial meltdown is proof enough Covey would say that if these corporations acted ethically none of that would have happened I agree But they did not act with integrity instead they craved results even bogus ones Corporations need checks on their integrity Covey seems to live in some magical world where unfairness at the structural level does not exist Where if you work hard you will accrue benefits Trust does not get at the very real biases in our workforce and society that undermine the work some people doNevertheless the book is well written And it's so mind numbing I actually enjoy flipping through its pages Often it makes me laugh even though its not supposed to


  7. says:

    In The Speed of Trust Stephen M R Covey son of renowned author Stephen R Covey The Seven Habits Of Highly Effective People delves into the mechanics of trust an element which in spite the attention we think ourselves giving it remains to a great extend underestimated According to Covey trust is the keystone for every relationship in our lives including our relationship with ourselves The author does a great job in showing that trust is something we can recover I believe this to be one of the most powerful ideas in the book As individuals we tend to think that trust is something unfixable and can’t be retrieved once lost But the book shows different ways to help people recover their trust to themselves or to the people around them On the other hand how can we determine who to trust? How can we know that we are trustable by other people? Here comes Covey and explains the key elements of trust which he calls the four cores integrity intent capabilities and results uestioning these cores in others as well as ourselves can guide us in building trustful relationships in our lives getting rid of the useless relationships with distrustful people and enhancing our self confidence and identityCovey also explores the different types of trust which are highly correlated with one another self trust relationship trust organizational trust market trust and societal trust These five waves of trust as the author calls them are essential for the success and well being of not just ourselves but our families organizations and societies as well Throughout the book the author emphasizes that the trust we build in our organizations and markets is an echo of the trust we have in ourselves I particularly liked when he talks about how trust can affect both speed and cost The examples used to demonstrate this idea were very helpful and tangible as the Warren Buffett’s acuisition of McLane Distribution from Wallmart He shows how this 20 billion acuisition took only two hours and a handshake due to the high trust both parties had in each other and the whole merging process took less than a month instead of several months spent on formalities and millions paid to consultants and attorneysCovey also shows that it’s not only important to be trustable or to trust other people but also to inspire them to trust themselves and one another and I think this is the essence of effective leadership in today's world Finally the subject matter of this book may seem superficial for some well after all we all know that trust is important but caught in our everyday lives I can't help but realize that people underestimate trust or don't pay regard it as an asset This book can be helpful in showing how trust can affect everything and how we can make our lives and surroundings better by utilizing it effectively


  8. says:

    According to Stephen MR Covey the new economy is looking for businesses and individuals who can practice the virtue of trust The Speed of Trust shows the importance of trust and how the rate at which it is built can help businesses win over clients and employees too The book proposes that establishing trust is essential to creating high performing companiesGone are the days when companies would be secretive make bad decisions and get away with it Today's economy is increasingly becoming open and information spreads fast How do you show your employees and customers that you value them and that you are on the same team? By working to build a transparent business culture in which information is readily available bureaucracy is eliminated and innovation is allowed to thriveThe ideas in the book resonate with me not because they are moralistic but it is the way the economy is working today A bad reputation will spread fast and will hurt your company and a good reputation will spread fast too and boost the company I wish Covey showed how businesses could build back any lost trust Nevertheless this is recommended reading for all business professionals


  9. says:

    In the last few weeks I've been traveling uite a lot—Brazil Macedonia Serbia and throughout the US Since I have a ritual that involves reading on planes I've been able to get through a few books I've been hearing uite a bit about The three I want to tell you about here are all amazing If you saw my copies you'd see dog eared pages underlining exclamation points and uestion marks in the margins I really had no idea how much I'd be affected by each one and completely surprised by how they all seem to fit together so wellThe first book “The SPEED of Trust The One Thing that Changes Everything” is by Stephen M Covey—no not that one—this is his son I read his dad's book “The 7 Habits of Highly Effective People” Stephen R Covey fifteen years ago and a few times since and I credit it as the single most influential piece of my career development It lead to the creation of my personal mission statement which you can download and read in the Resources Section of the Common Ground website“The Speed of Trust” is all about the importance of trust as a concept in all of our relationships—personal and professional The concept resonates for me as a central tenet of how I function as a consultant In fact I am using many of his concepts and ideas in the “Consulting for Consultants” workshops I'm piloting here in the Balkans on this latest trip Take a look at the slides below which I developed for the workshops and you'll get an idea of the kinds of things Covey is talking aboutI particularly liked his definition of leadership which I also ascribe to consulting “Getting Results In A Way That Inspires Trust” Isn't that AMAZING


  10. says:

    The main message of this book is to lead with trust to give relationships the opportunity to flourish Even if you're burned a few times you will come out ahead of those who don't lead with trusting others who demoralize those they associate with A bonus Covey writes in a conversational and engaging wayTakeaways The story of Joe an NYC donut shop with long lines eventually put out a jar for people to pay using a trust system and they'd come up and get their donuts People often appreciated being trusted so much that they paid than what was due Organizations leading w trust vs tight contracts get a 300% larger return on average what? Trust character integrity competence Establish trust with one establishing trust with many You can trust someone wo thinking they are competent for a particular task Perception of character is the mainstay marker of trust 4 cores of credibility 1 self 2 relationship 3 organizational 4 market Selftrust is the first secret of success the essence of heroism Ralph Waldo Emerson Keeping commitments becomes 1 of 2 choices You can change your behavior to match your commitment or you can lower your values to match your behavior NGO orgs have the highest organizational trust rankings Talent provides a deeper well than skills If you don't like change you're going to like irrelevance even less General Eric Shinseki Avoid the common tendency to put energy into new relationships and assume people in existing relationships know you care There is probably a greater need for demonstrations of concern in existing relationships Stockdale Paradox Jim Collins You must never confuse faith with the discipline to confront the brutal facts of your existing reality A person will not ask for your advice until they feel understood by you If someone's emotions are running high and you give premature advice you will be ignored One man cannot do right in one department of life whilst he is occupied doing wrong in another department Life is one indivisible whole Gandhi He who cannot forgive others breaks the bridge over which he too must pass Lord Herbert Better trust all and be deceived And weep that trust and that deceiving Then doubt one heart that if believed Had blessed one's life with true believing Frances Anne Kemble


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